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Asset Management Analyst


Akron, OH, US, 44320

Job Function:  Information Technology
Employee Type:  Reg Full Time (FT)
Requisition ID:  49767



FirstEnergy at a Glance


We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.


FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.


About the Opportunity


This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.  [SC00]


The ability to work remotely within the United States may be available based on business need.  This option is not available in the states of California, Colorado, Illinois, Kentucky, Massachusetts, New York, Oregon or Washington at this time.


This position reports to the Supervisor of Real-Time Networks, as part of the OT Networks group.  The primary responsibility is to act in support of the Ohio Grid Modernization and other regional Smart Grid projects, ensuring accurate tracking of our Field Area Network assets within the IT asset management system.  This role requires regular entries into work management and scheduling applications to track completion of work tasks, developing and running reports to measure progress, meeting with leadership to ensure updates are accurate and timely, and providing support for any additional project activities.  Additionally, this role will be involved in helping to plan and manage the ongoing operation, maintenance, and upgrades of over 7,200 in-service FAN communication devices.


Responsibilities Include:


  • Prepare reports in support of grid modernization projects using data exported from applications into Excel
  • Utilize Microsoft Office tools to interact with project personnel within IT and other departments
  • Create and edit a large volume of work orders associated with the projects with a low error rate
  • Enter a large volume of technical data into an asset management system with a low error rate
  • Ensure technical standards and regulatory requirements including Critical Infrastructure Protection (CIP) are followed
  • Confirm accuracy of assets in GIS applications to support QA testing and documentation of project progress
  • Participate in meetings throughout the FirstEnergy service territory
  • Interact with Operating Companies (Ohio Edison, Toledo Edison, and Cleveland Electric Illuminating) employees and major vendors associated with the grid modernization projects
  • Understand and follow all applicable policies & procedures with a low rate of error


Qualifications include:

  • Associates degree in Computer Science, Telecommunications, Business, or related field. In lieu of a degree, 2 years of related work experience required.
    • Related work experience includes, but is not limited to: Microsoft Office Products (Excel, Word, Outlook), data entry, Service Now.
  • Must have extensive skills in MS-Excel including the ability to use VLOOKUP or XLOOKUP and other functions as well as Pivot Tables (Note: This will be tested during interviews)
  • Must be proficient in MS Office applications MS-Word, MS-Outlook and MS-Teams (Note: This will be tested during interviews)
  • Strong verbal and written communications skills
  • Strong phone communication skills and etiquette
  • Strong organizational and analytical skills to assist with work management
  • Must have excellent internal customer service skills and attitude (friendly, courteous, helpful)
  • Exhibits FE’s Core Values & Behaviors, through personal example
  • Must have a valid driver’s license and transportation to be able to travel to FE company locations


Preferred knowledge includes:

  • Knowledge of Change Management processes in an IT function
  • Knowledge of radio systems (cellular, 700/900 MHz Radio, mesh technology)
  • Knowledge of field area networks and SCADA communications in a substation and distribution (pole-top) environment


Qualifications at the Level II include all of the above plus:

  • Associates degree in Computer Science, Telecommunications, Business, or related field with 2 years related experience. In lieu of a degree, 4 years of related work experience required.
  • General working knowledge of relevant work experience


Qualifications at the Level III include all of the above plus:

  • Associates degree in Computer Science, Telecommunications, Business, or related field with 4 years related experience. In lieu of a degree, 6 years of related work experience required.
  • Working knowledge of relevant work experience


Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification



FirstEnergy Human Resources Team

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

Job Segment: Computer Science, Manager, QA Tester, Data Entry, Geology, Technology, Management, Quality, Administrative, Engineering