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Business Analyst, Transmission Tools and Technology - Akron, OH; Greensburg, PA; Reading, PA


Akron, OH, US, 44308

Job Function:  Transmission
Employee Type:  Reg Full Time (FT)
Requisition ID:  19080

FirstEnergy at a Glance

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a generating fleet with a total capacity of more than 5,000 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [FEU]


**Work location will be determined by management based on business needs and the location of the selected candidate**

**The selected employee will be based in the Greensburg, Reading or Akron areas**

Primarily responsible for creating and maintaining capital portfolio management and capital project management tools and applications using multiple systems.  Responsible for maintaining system architecture, including assisting Transmission leadership with understanding implications of system changes or additions.  The systems to be maintained are primarily those supporting capital project delivery within Transmission Programs, including enterprise portfolio management, scheduling, project controls and document management systems.  From a business unit perspective, and as it relates to Transmission systems, performs system maintenance, system configuration, application development, system security / user administration (provisioning), report development and system documentation.

Responsible to serve as primary liaison with the FE IT organization for Transmission Programs systems.  Working with FE IT, incorporates and tests new releases to existing systems.  Assists with identification, evaluation, and implementation of new Transmission Programs systems.

The ideal candidate will have strong leadership skills, interpersonal communication skills, the ability to build relationships with stakeholders, and have the requisite technical expertise with regards to system administration.  

Responsibilities include:

  • Creating and maintaining capital portfolio management and capital project management tools and applications using multiple systems
  • In conjunction with FE IT, applying system updates, patches, and configuration changes for FET systems, as needed
  • Designing and publishing custom reporting solutions for business unit users of capital portfolio management and capital project management systems
  • In accordance with FE policies, maintaining security for users of FE Transmission (FET) systems, executing backups, and maintaining recovery capability
  • Troubleshooting application and system problems reported by business users
  • In conjunction with FE IT, installing and configuring hardware and software for FET
  • On-boarding new system users and adding, removing, or updating user accounts
  • Serving as an overall project manager for design and implementation of new systems from a business unit perspective
  • Maintaining policies and guidelines for proper systems use
  • Providing business unit user training on systems, answering technical questions and assisting users as required
  • Evaluating, documenting, designing, and implementing system changes, including configuring and revising application modules as required by business unit users
  • Implementing new modules and module changes as requested by business unit users and approved by management

Qualifications include:

  • Bachelor's degree in Business Administration, Engineering, Math, Science or a related technical field with a minimum 10 years related work experience.  An advanced degree or professional certification is preferred.  In lieu of a degree, 13 years of direct, related experience will be considered. 
  • Direct work experience with business unit systems (i.e., systems installation, upgrades, module development, user provisioning, etc) is required
  • Experience configuring business processes in Oracle Unifier and/or OPPM is highly desired
  • Demonstrated project management experience is required.  PMP credential is a plus
  • Demonstrated experience in documenting processes and creating and maintaining application procedures is desired
  • Must have strong analytical and problem-solving skills, along with excellent verbal and written communication skills
  • Must have demonstrated ability to manage multiple projects and meet deadlines
  • Must be skillful at managing stakeholder groups and employs a strong, customer centric approach

 #CB  #LI-LI

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification



FirstEnergy Human Resources Team

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

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