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Business Analyst - mobile


Akron, OH, US, 44308

Job Function:  Business Analyst
Employee Type:  Reg Full Time (FT)
Requisition ID:  67424

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co. a subsidiary of FirstEnergy Corp.


This position will be classified as Mobile with primary work location as home, but may work at or visit a facility, based on business need. Preferred locations are Akron, Ohio or Greensburg, PA.


This position provides analyst support for energy efficiency and peak demand reduction activities for the Energy Efficiency department to comply with legislative and regulatory requirements and Company objectives across all FirstEnergy operating companies. This position will report to the Manager of Compliance and Development. 


Responsibilities include:

  • Developing regulatory filings, developing and providing industry intelligence on energy efficiency and demand response programs, technologies or practices, developing, analyzing or updating energy efficiency and demand response initiatives, performing research and analysis of energy efficiency and demand response programs and measures including impacts, costs and cost-effectiveness assessments.
  • Developing and promoting positions and strategies in various stakeholder settings, including supporting or leading the Company’s participation in designated stakeholder engagement initiatives, working groups, and peer utility coordination.  This position will interact with regulatory agencies, customer group representatives, other industry and peer utility personnel, internal departments, and senior management personnel.
  • Reviewing and analyzing regulatory or legislative changes, other filings or industry information related to energy efficiency and demand response, and providing assessments and recommendations to inform policies, positions and strategies.
  • Participating in working groups in the development of energy efficiency and demand response plans and programs to achieve the legislated or regulated conservation and peak demand reduction targets and other Company objectives.
  • Developing and providing industry intelligence on emerging, best practice and new technologies through research, participation in industry events, benchmarking and other analysis to improve program portfolios and support program development and implementation activities to ensure compliance. Includes developing summaries, comparisons, communications and recommendations. This position will also serve as an analytical resource within the Energy Efficiency department.
  • Developing and providing substantiation for the Companies’ positions through research, studies, benchmarking, participation in industry activities and through industry knowledge.
  • Communicating to and supporting program implementation to inform energy efficiency program planning, align implementation activities, and to support achievement of requirements.
  • Driving energy efficiency and demand response process synergies and continuous improvement, improving process effectiveness, and making significant contributions to the achievement of goals and objectives.



Qualifications at the Adv Business Analyst level include:

  • Four year degree in a related discipline, with a minimum 10 years professional (exempt) work experience required.
    • In lieu of a degree, 13 years of professional (exempt), direct, related experience will be required. An advanced degree or professional certification is preferred. The experience must be at a professional (exempt) level which also includes data reporting, analysis, costing and recommendations, along with a thorough understanding of the subject matter.
  • Solid computer skills with excellent competency in Microsoft Office products (particularly Word, Excel, and PowerPoint). SAP experience a plus.
  • Understanding of energy efficiency, demand response and load management strategies, products and technologies, customer electricity usage patterns, rate pricing structures, and state regulatory policies.
  • Strong verbal and written communication skills with an emphasis on understandable and clear writing and presentation skills. Ability to effectively present complex subject matter.
  • Possesses ability to handle multiple assignments to deliver quality, accurate work within established deadlines.  Must be capable of driving projects and tasks to completion.
  • Ability to lead, plan, and organize multiple initiatives with varying delivery timelines.  Excellent time management skills. 
  • Detail-oriented, accurate, and able to learn, analyze and interpret complex information.
  • Possesses strong analytical, critical thinking, problem-solving and decision-making skills.
  • Demonstrates a questioning attitude and desire to continue to learn and produce results.
  • Able to work both independently and in team environments.
  • Develops effective working relationships and credibility with other departments and employees and interacts professionally within all levels of the organization.
  • Possesses strong interpersonal skills and a commitment to customer satisfaction.
  • Self-motivated and a self-starter, customer-focused, results-oriented, leads by example and is a team player.
  • Possess and maintain a valid state-issued driver's license.
  • Willing and able to travel throughout the service territory periodically, and willing to work extra and/or irregular hours during unusual circumstances.


Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification



FirstEnergy Human Resources Team

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

Job Segment: Business Analyst, Compliance, Law, Finance, Legal, Technology, Research