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Compliance Specialist


Akron, OH, US, 44308

Job Function:  Transmission
Employee Type:  Reg Full Time (FT)
Requisition ID:  36561

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co.,  a subsidiary of FirstEnergy Corp. [FEU]

This position reports to the Manager, Asset Policy & Reporting and is located at the General Office in Akron, Ohio 44308.

Under the direction of the Asset Policy & Reporting Manager, this position is responsible to record information and develop reports related to FirstEnergy’s Transmission substation equipment which are classified as requiring Critical Infrastructure Protection (CIP).  This position will also assist with the ongoing training of FirstEnergy staff to help ensure compliance with FirstEnergy and North American Electric Reliability Corporation (NERC) policies and procedures.  Revise and develop new Energy Delivery asset policies, procedures, and create supporting documentation in coordination with Transmission Protection & Planning, Transmission Engineering, Transmission Project Management, Energy Delivery Operations, and Information Technology departments. 


Responsibilities include:

  • Facilitate and participate in weekly meetings to review changes to substation devices to ensure device attributes are correctly recorded in Cascade/PowerBase and other support systems
  • Manually update Cascade and PowerBase equipment records as needed
  • Review Energy Delivery Outage Application (EDOA) facilities to confirm latest updates are recorded.  Verified all attributes are correct and fix inaccuracies
  • Track reporting and completion of Pre-Energization checklists
  • Utilize Excel for reporting purposes/data manipulation
  • Update FirstEnergy’s policies and procedures that specifically involve governance of data and devices to ensure compliance to FirstEnergy and North American Electric Reliability Corporation (NERC) guidelines and requirements
  • Revise and update the documentation of FirstEnergy processes associated with the completion of transmission construction, to ensure compliance to NERC Critical Infrastructure Protection (CIP V5) guidelines
  • Participate in meetings and other discussions with Energy Delivery personnel to communicate consistent asset policy and procedure interpretations
  • Maintain the storage and version control of all CIP related document management content in FirstEnergy's FileNet/Content Navigator system
  • Assist with the interpretation of corporate programs and policies
  • Assist with responding to compliance related items from internal and external stakeholders
  • Assist with metric reporting and monitoring of transmission assets and devices
  • Assist with review of the monitored results between all Operating Company departments to ensure consistent application of procedures
  • Support the Emergency Plan through participating in the assigned storm duties including hazard response and hazard dispatch activities
  • Work independently and in unison with others including operating company personnel as well as other corporate departments and outside contractors


Qualifications include:

  • Associate or bachelor’s degree with a minimum 1 years related work experience is preferred. In lieu of a degree, 7 years of direct, related experience will be considered. Relevant work experience will include strong analytical skills with moderate technical ability and a strong customer service focus.
  • Experience in Energy Delivery (ED) Transmission/Distribution systems or in general business operations preferred
  • Strong oral and written communication skills to effectively convey information to various levels in the organization
  • Knowledge of Energy Delivery work management processes and procedures
  • Familiarity of transmission substation equipment and related attributes
  • Familiarity with Cascade/PowerBase substation systems
  • Working knowledge of QlikView, CREWS, SAP, GIS, PowerOn and querying tools (i.e. Hyperion, Toad) is a plus
  • Familiarity with SAP cost collectors (Orders, WBS and Cost Centers)
  • Ability to work cooperatively with others and to provide excellent customer service, as well as work independently
  • Ability to manage a dynamic work environment with travel periodically between multiple local work locations and occasional overnight stay required
  • Established relationships with internal customers a plus.



Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification



FirstEnergy Human Resources Team

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

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