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Transmission & Substation Support Engineer


Akron, OH, US, 44308

Job Function:  Transmission
Employee Type:  Reg Full Time (FT)
Requisition ID:  65564

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Srevice Co., a subsidiary of FirstEnergy Corp.

This position will support FEU’s NERC PRC-005 Maintenance program, substation practices, and FEU’s Industry Engagement activities. This entails providing technical support and subject matter equipment expertise of electrical maintenance practices and methods, substation safety guidelines, utility industry standards, and regulatory compliance requirements.


The reporting location can be any of the FE facilities.  The Candidate for this position is considered mobile, with most of the week working from home and the possibility of traveling to an FE facility up to two days per week.


Responsibilities include:


  • Providing support and oversight to FE regulatory compliance commitments, specifically NERC substation maintenance requirements and state maintenance requirements
  • Reviewing and following up on maintenance orders to identify equipment issues or incomplete documentation. 
  • Conducting or reviewing Apparent or Root Cause analysis related to maintenance compliance issues
  • Providing ad-hoc training to new personnel on NERC compliance responsibilities
  • Support the development and modification of FirstEnergy Substation Maintenance Practices and other technical documents
  • Participating in industry events as a subject matter expert.
  • Supporting the emergency plan through participation in assigned storm duties, including hazard


  • Creating an environment of accountability and a sense of urgency for meeting agreed-upon expectations/deadlines
  • Willingness to travel throughout the FirstEnergy system including periodic overnight stays
  • Maintaining a safe workplace for coworkers and the community based upon knowledge of exposures, industry regulations, and operating experiences.


Qualifications Include:


  • Bachelor of Science Degree in engineering from an ABET accredited school required or be a professionally certified engineer (PE License) and have a Bachelor of Science Degree in a technical subject (Engineering Technology, Physics, etc.). Electrical Engineering preferred.
  • A Professional Engineering (PE) License in one of the states served by FirstEnergy (Ohio, Pennsylvania, West Virginia, Maryland or New Jersey) is preferred.
  • A Fundamentals of Engineering (FE) Certificate is preferred.
  • Minimum of 3 (three) years of Engineering experience is required.
  • Demonstrated commitment to FirstEnergy's Core Values
  • Ability to develop effective working relationships with employees at all levels of FirstEnergy Corp.
  • Superior written and verbal communication skills; Ability to effectively present complex subject matter to all levels of management and to outside stakeholders
  • Experience in leading projects, process/project development, planning/analysis, and performance reporting is preferred.
  • Demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships
  • Model active learning through continuing to develop breadth of knowledge, skills, and perspective
  • Deliver quality, accurate work within established deadlines
  • A working knowledge of electrical engineering, transmission substation equipment, transmission system protection and transmission system operations is preferred.
  • A general knowledge of regulatory requirements from both state and federal agencies that impact the design, maintenance and operations of transmission and distribution substations is preferred.
  • Strong knowledge of general compliance documentation and audit procedures as well as Regulatory audit processes is preferred.
  • Strong knowledge of Microsoft Office tools including Microsoft Word, Excel, and PowerPoint.
  • Familiarity with either or all is preferred- Cascade / PowerBase / RTS / Energy Delivery Outage Application (EDOA) /  SAP / PowerBI



Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification



FirstEnergy Human Resources Team

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

Job Segment: Facilities, Compliance, Electrical Engineering, Electrical, Engineer, Operations, Legal, Engineering