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Data Analytics Intern - Summer 2023


Akron, OH, US, 44320

Job Function:  Customer Service
Employee Type:  Student Full Time
Requisition ID:  65148

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]


The ability to work remotely within the United States may be available based on business need.  This option is not available in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time.

As a Data Analyst or Data Scientist Intern at FirstEnergy, you will have hands on experience transforming data into actionable insights. Additionally, you will be empowered to gain the on the job skills and knowledge needed to conduct robust analytics across a host of real-world problems. Interns will gain proficiencies in various technologies and related software.


As a Data Analyst or Data Scientist Intern you may participate in the following functions:

  • Collaborating with various teams to develop data driven insights
  • Mining, organizing, and interpreting large data sets
  • Employing models to evaluate, identify significance, predict and forecast patterns and trends in data
  • Utilizing real-word data sources and software to research, analyze and showcase meaningful conclusions
  • Reporting objective, clear, and concise data insights
  • Identifying opportunities for process improvements including the automation of manual processes
  • Using the ETL process (Extract, Transform, Load) to transform and consolidate data from multiple sources
  • Creating visualizations that effectively communicate trends and patterns as well as support conclusions and recommendations through in-depth graphs, charts, tables, etc.
  • Using geographic data to create visually exciting, interactive and informative maps
  • Building custom interactive data visualization
  • Applying information literacy skills to a variety of scenarios to locate, evaluate, organize, and communicate information to support data-driven decision making



  • Currently enrolled in a bachelor’s or graduate degree program at an accredited university/college with a major in Data Science, Data Analytics, Information Systems, Computer Science, Math, Statistics, Economics or Business or related field
  • Completed courses in areas such as modeling, data analytics, statistics and forecasting, computer programing; information systems, data management or other relevant applied science course.  Prior experience in data analytics may be considered in lieu of coursework
  • Must have a graduation date not earlier than August or September 2023
  • Maintain a minimum cumulative GPA of 3.0
  • Must have the ability to work without sponsorship (now or in the future)
  • Must be organized and work well with constant priority changes
  • Proven team player, contributes to team goals, encourages, and supports team members
  • Work independently or in a group on complex projects
  • Strong attention to detail
  • Willingness to undertake assignments involving unfamiliar subjects
  • Highly motivated to work independently and productively, with an aptitude to learn quickly
  • Organizational skills to prioritize and plan work, multi-task and meet schedules
  • Ability to work remotely, utilizing virtual technologies
  • Sound understanding of Microsoft Office line of products, especially Word, Excel and PowerPoint
  • Demonstrate strong communication skills, both verbal and written, to effectively participate on a team and in remote meetings and conference calls

Preferred Skills/Experience

  • Familiarity with data visualization and business intelligence software such as Tableau, PowerBI or Qlik
  • The ability to query databases using SQL, R or Python
  • Intermediate Excel skills such as pivot tables, lookups and logical functions
  • Familiarity with statistical analysis software such as SAS, Minitab or SPSS or familiarity with data analytic packages for R and Python
  • Advanced statistical or quantitative analysis skills or coursework
  • Basic knowledge of relational database concepts
  • Basic understanding of windows PC operating systems


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification



FirstEnergy Human Resources Team

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

Job Segment: Data Analyst, Research Scientist, Statistics, Quantitative Analyst, Summer Internship, Data, Science, Entry Level