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Executive Assistant, Leadership - Akron, OH


Akron, OH, US, 44308

Job Function:  Administrative/Clerical
Employee Type:  Reg Full Time (FT)
Requisition ID:  39184

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.  [SC00]


The position supports the Senior Vice President & Chief Legal Officer (“CLO”). The position is located at the Corporate Office in Akron, Ohio.


Responsibilities include:


  • Demonstrating a solid commitment to all aspects of safety including maintaining a safe workplace for coworkers
  • Coordinating general office functions and providing multifaceted support to the CLO
  • Maintaining complex calendars on a daily basis
  • Staying on top of all incoming emails and ensuring that the CLO responds and acts in a timely manner
  • Interacting frequently with FirstEnergy executives, other stakeholders, and high-profile external visitors; providing high quality service and support
  • Researching, prioritizing, and following up on incoming issues and concerns addressed to the executives, including those of a sensitive or confidential nature. Determining appropriate course of action, referral, or response.
  • Handling of sensitive and confidential materials and information
  • Maintaining a well-organized filing system for key materials and reports (electronic and hard copy)
  • Performing various general office duties involving word processing, record and file maintenance, travel arrangements and expense reporting, scheduling meetings and conference calls, mail distribution, receiving and directing visitors and telephone reception
  • Handling general SAP and ELM administrative work
  • Preparing correspondence and presentations
  • Developing and maintaining databases and spreadsheets
  • Anticipating and providing excellent quality service to meet internal and external customer needs in an independent manner
  • Using excellent communication skills with good judgment
  • Working proactively to ensure knowledge is transferred to others
  • Anticipating needs and delivering results consistently
  • Supporting other executives from time to time, including the Chief Executive Officer
  • Assisting with other duties and responsibilities as assigned




  • High school diploma or GED required
  • Minimum of 10 years relevant work experience is required. Relevant work experience includes previous experience providing support to a senior executive.
  • Must pass EEI Support and Administrative Selection System (SASS) test
  • Proficient in Microsoft Office applications (Outlook, Word, Excel and PowerPoint)
  • Demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships
  • Model active learning through continuing to develop breadth of knowledge, skills, and perspective
  • Able to lead by example
  • Able to deliver quality, accurate work within established deadlines
  • Excellent interpersonal skills and the ability to build relationships with stakeholders, including all levels of employees, board members, customers and external partners
  • Exceptional teamwork skills
  • Strong verbal and written communication skills
  • Able to independently prioritize workloads, meet deadlines and work in pressure situations
  • Able to work in a fast-paced environment, yet maintain a continued focus on the details required to perform the essential functions of the job
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
  • Proven ability to handle a high degree of confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
  • Excellent customer service skills
  • Able to effectively build relationships and maintain positive interactions with all levels of employees
  • Able to maintain a high degree of confidentiality
  • Able to work independently on special assignments as directed by management
  • Able to make recommendations for process improvements, as necessary


EEI Testing

We administer selection tests for a variety of positions. The required tests have been developed by the Edison Electric Institute (EEI), a trade association of investor-owned electric utility companies.  We strongly encourage potential employees to review all information, including the sample test brochures, and to use the available practice tests before taking the actual tests.  Click this link to access the practice tests. You will be prompted for a name and password. Use firstenergy for both.

Practice tests provide sample questions and detailed discussions of the correct answers. It's important to take the practice test as you would the actual one, with similar intensity and concentration.  You must have Adobe Acrobat Reader on your computer. 

Note: EEI website does not allow access to actual tests. Testing is held at various locations throughout our service territory based on where the job is located.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification


FirstEnergy Human Resources Team



Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

Job Segment: Administrative Assistant, Secretary, Clerical, ERP, Executive Assistant, Administrative, Technology