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IT Fiber Network Specialist Intern - Summer 2023


Akron, OH, US, 44320

Job Function:  Information Technology
Employee Type:  Student Full Time
Requisition ID:  64568

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]


The ability to work remotely within the United States may be available based on business need.  This option is not available in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time.

The Information Technology organization at FirstEnergy creates and maintains software solutions and operates FirstEnergy data centers, service desks and voice/data networks.  


As a participant in the Co-op/Intern Professional Development Program, you will be cultivating professional skills and performing professional level work at FirstEnergy. Each participant will receive on-the-job training, and challenging assignments to refine skills and round out competencies. Summer Internships with FirstEnergy are full-time opportunities spanning 13 weeks. FirstEnergy offers paid internships to qualified students actively enrolled in an accredited university or college. 


As a Fiber Network Transport Specialist Intern, you will have hands on experience in working with management, engineering and field personnel within IT and other FirstEnergy Departments on a daily basis. You will also work closely with a wide range of fiber contractors and sub-contractors. FirstEnergy has over 9,000 miles of private fiber which provides critical connectivity to offices, service centers, and substations. 


Examples of possible job duties and responsibilities of a Fiber Network Specialist Intern:  

  • Support and manage the FirstEnergy Fiber Optic Network and projects. 

  • Follow established IT Operations and network processes.  

  • Championing safe work practices for FirstEnergy employees and contractors in accordance with Corporate, OSHA and other industry practices. 

  • Work closely with other FirstEnergy departments, contractors, and subcontractors to develop project requirements, costs and schedule. 

  • Develop business cases for new projects. 

  • Field site visits in support of projects, maintenance, or relocations (as necessary). 

  • Design fiber solutions that are scalable, reliable, and cost effective.  

  • Ensure FirstEnergy and contractor documentation is complete and up to date. 

  • Coordinate fiber optic events within the FirstEnergy Change Management process. 


Applicant Requirements: 

  • Currently enrolled full time in a bachelor’s degree program at an accredited university/college focusing on Information Technology, Engineering, Telecommunications or other related disciplines.  

  • Class Standing – Graduating Spring 2025 or Fall 2025. 

  • Maintain a minimum cumulative GPA of 2.5. 

  • Must have the ability to work without sponsorship (now or in the future) 


Preferred Skills/Experience: 

  • Basic telecommunications concepts. 

  • Project management concepts and tools. 

  • Network design, engineering, and drawing management tools. 


Ideal Candidate: 

  • Highly motivated to work independently and productively and learn quickly 

  • Must be organized and work well with constant priority changes 

  • Proven team player, contributes to team goals, encourages, and supports team members 

  • Willingness to undertake assignments involving unfamiliar subjects 

  • Organizational skills to prioritize and plan work, multi-task and meet schedules 

  • Ability to work remotely, utilizing virtual technologies 

  • Robust communication skills, both verbal and written, to effectively participate on a team and in remote meetings and conference calls 

  • Sound understanding of Microsoft Office line of products, especially Word, Excel and PowerPoint 

  • Strong attention to detail 

  • Strong technical writing skills 


Resume Requirements:   

Please include your Major/Minor/Degree, GPA, and anticipated graduation date on your resume. 


Resume Suggestions:  

We encourage you to include on your resume courses completed relevant to the position you are applying. Additionally, tell us about school projects where you utilized the skills needed for the position in which you are applying. Technology enthusiasts: be sure to describe your tech hobbies and use of technology outside of the classroom on your resume. 


To Apply: 

All applicants must create an account on FirstEnergy’s Career Opportunities website to be eligible and to apply for this position. 


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification


FirstEnergy Human Resources Team

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

Job Segment: Summer Internship, Technical Writer, Design Engineer, Project Manager, Engineer, Entry Level, Engineering, Technology