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Food Services Cook - Akron, OH


Akron, OH, US, 44308

Job Function:  Food Service
Employee Type:  Reg Full Time (FT)
Requisition ID:  34589

FirstEnergy at a Glance


We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.  [SC00]


This position is within the Food Services group.  It reports to the Lead, Food Services and is located at the West Akron Campus in Akron, OH.


Work Hours

Monday - Friday 

6:00am - 2:30pm


 Responsibilities include:

  • Proactively supports leadership and coworkers by Initiating, designing and executing process improvements. Continuously develops and improves practices and procedures.
  • Invoice processing for payment in SAP.
  • Expert understanding and application of Food Service fundamentals, including sanitation, procurement, product rotation, menu planning, customer service, knife skills, and hygiene.
  • Provides advanced application of kitchen etiquette to operate in a safe and productive manner.
  • Organizing and ensuring punctuality of all caterings including sometimes working with customers on menu design and logistics of caterings. Promotes sense of urgency in the team for reaching goals and meeting deadlines.
  • Independently manages multiple daily tasks and projects or processes simultaneously.
  • Daily setup and operation of grill station.
  • Advanced knowledge of purposes and functions of Food Service ordering application with daily utilization of the program as well as intermediate communication with customers on proper utilization and functionality.
  • Provides strong level of customer service and engagement with project stakeholders and supporting team, including internal business units and other resources. Provides sound service and responsiveness to customers. Exhibits active involvement with leadership and team.
  • Continuously recommends and implements solutions to issues and assignments.
  • Actively seek formal and informal learning opportunities to better understand procedures and industry trends.  Independently identifies training opportunities to align development goals with career aspirations.
  • Consistently contribute to solutions by taking initiative to develop alternatives and recommendations; recognizing the need for consistent standards, processes, procedures and increasing efficiency.
  • Frequently provides advice, education, and encouragement to others.
  • Backup to placing weekly orders with vendors for procurement of inventory for entire operation.
  • Weekly cafeteria and catering menu planning with inventory management.


  • High school diploma or GED required. Culinary or other related degree preferred.
  • Minimum 4 years relevant work experience required.  Relevant experience will include food service fundamentals.
  • Proficient in Microsoft Office applications (Excel, PowerPoint, Word) along with other business-unit specific applications
  • Deliver quality, accurate work within established deadlines
  • Strong written and verbal communication skills
  • Time management skills
  • Exercise independent judgment on projects and assignments
  • Manager level ServSafe Certified or become certified within six months of hiring
  • Able to physically perform tasks involving bending, stooping, lifting up to 50 pounds, and walking and standing for extended periods of time
  • Able to work as part of a team




Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification



FirstEnergy Human Resources Team

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

Job Segment: ERP, Procurement, SAP, Technology, Operations