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Generation Dispatcher Trainee


Akron, OH, US, 44320

Job Function:  Other
Employee Type:  Reg Full Time (FT)
Requisition ID:  68444

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Company,  a subsidiary of FirstEnergy Corp. [SC00]


Under the direct supervision of the RTO Interface Services Generation Dispatch Staff, this entry level position is responsible for:


  • The continuous real time dispatch of the Company-owned and contracted regular generation and all other energy/capacity resources including non-utility generators (NUGs). This includes advising others on the impacts of equipment outage scheduling. 
  • Interfacing with the PJM Interconnection on operational and market issues including reporting of real time outages and derates as well as updating market offers in the real time and day ahead markets
  • Coordinating generation operation with the various strategy groups to ensure the optimal operation of the generation fleet
  • Implementation of various demand response and energy efficiency programs across all operating companies
  • Ensuring all facets of actual generation operation and demand response responsibilities are completely and accurately documented for regulatory/compliance/billing and accounting purposes
  • Working a rotating shift schedule to provide 24/7 continuous operations including availability to work unscheduled shifts due to unforeseen conditions such as the unavailability of regularly scheduled staff and system and weather emergencies
  • Completing training and PJM Generation System Operator Certification within six months



  • An Associate Degree in Engineering, Business or related field, or related experience in power plant operation, generation or System Operations is preferred.
  • Proficient with Microsoft Office tools, including Excel, PowerPoint, Access, and Word.
  • Demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships
  • Model active learning through continuing to develop breadth of knowledge, skills, and perspective
  • Desire to continue to learn and grow, work across FirstEnergy, and deliver results
  • Ability to develop effective working relationships with employees at all levels of FirstEnergy Corp
  • Deliver quality, accurate work within established deadlines
  • Excellent analytical skills along with superior written and verbal communication skills
  • Must maintain compliance with all applicable state and federal regulations, corporate codes of conduct and maintain a safe environment
  • Must acquire a working knowledge of the FirstEnergy Generation Management System (GMS)
  • Must possess excellent communication skills and ability to work in a team environment particularly during stressful situations
  • Must demonstrate satisfactory performance in ongoing training programs and must also satisfy all ongoing requirements for physical, psychological, and performance-related testing 


Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification



FirstEnergy Human Resources Team

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

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