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IT Auditor - OH, PA, W VA, NJ


Akron, OH, US, 44308

Job Function:  Accounting
Employee Type:  Reg Full Time (FT)
Requisition ID:  35774

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.


About the Opportunity

This is an open position with FirstEnergy Service Co. a subsidiary of FirstEnergy Corp.  [SC00]


The position reports to the Manager, Internal Auditing.  The preferred location is the Corporate Office in Akron, OH, however other FE locations within service territory (OH, PA, W VA, NJ) can be considered with required travel to Akron as needed.


 This position will plan and manage Information Technology (IT) audits of various sizes, assist with audits of other audit domains, maintain positive customer relationships, and assist in on-going improvements for the benefit of the overall Internal Audit (IA) department.


Responsibilities include:

  • Planning, executing and reporting on IT internal audits across the organization to review and evaluate IT and cyber security risks and supporting internal controls in accordance with traditional internal auditing standards
  • Reviewing cyber security risks, process, and controls
  • Identifying control gaps in business procedures, processes or systems, and initiating appropriate remedial action
  • Reviewing IT and supporting internal controls in accordance with traditional internal auditing standards
  • Planning, executing, and reporting on IT internal audits across the organization to ensure the design and operational effectiveness of controls
  • Coordinating with external audit support on certain high risk audits or audit findings that indicate potential SOX IT general controls design or operational effectiveness gaps
  • Gaining an understanding of processes across the IT organization
  • Provides consulting services to business management on risk identification, and the effectiveness of the design of process and controls.
  • Employs effective decision making in resolving issues and reaching satisfactory conclusions in a professional manner.
  • Presenting and communicating audit status and issues to IT Audit Management
  • Exhibiting a hands-on approach in the planning, delivery and execution of project tasks with high quality delivery within project budget
  • Supporting annual planning by working with senior management on identifying key risks and areas of focus for IA.
  • With a forward-thinking mindset, actively seeks ways to add value within scope of assignments
  • Provides a high level of customer service, continuous support, and proactive involvement to leadership and peers
  • Maintains a safe, compliant and ethical workplace
  • Focuses on teamwork by providing feedback, education, and encouragement to others
  • Maintaining technical competence by obtaining ongoing training and seeking development opportunities, developing leadership competence, applying new knowledge to daily work assignments, and actively participating in external professional organizations
  • Recognizes changes in leading practices of internal auditing through involvement in professional associations (e.g., ISACA, IIA), and keeps up-to-date on industry publications.




  • Bachelor’s degree in Accounting, Computer Science, Managing Information Systems or similar discipline required. 
  • Minimum 4 years relevant work experience required.  Relevant work experience will include internal auditing, external auditing, or experience in IT (e.g., IT projects, cyber security, end user services, etc.).
  • Minimum one to two years of work experience in an IT-related job environment, including work on system development projects, financial applications, security, databases, or networks is preferred
  • Professional certification preferred
  • Proficient in Microsoft Office applications (Excel, PowerPoint, Access, and Word).
  • Willingness to work with IT control frameworks (e.g., COBIT standards), cyber-security (e.g., NIST), risk assessment processes, ITIL foundation frameworks, and the methods to establish effective control mechanisms
  • Willingness to learn the areas of ERP functionality (SAP preferred), and controls for databases, applications, servers, networks, firewalls, active directory, etc.
  • Effectively work with employees in a cross-functional team environment
  • Demonstrate a questioning attitude to learn, produce results, and strengthen existing relationships.
  • Solid analytical, problem-solving, and decision-making skills
  • Solid written and oral communication skills
  • Deliver quality, accurate work within established deadlines
  • Time management skills
  • Commitment to continuous career development and growth
  • Customer relations skills and willingness to effectively partner at all levels of the organization
  • Desire to continue to learn and grow, work across FirstEnergy, and deliver results
  • In-depth understanding of applicable products and/or services and of customer needs and expectations
  • Utilize best practices and techniques for addressing customer concerns
  • Exercise independent judgment on basic projects and assignments
  • Model active learning through continuing to develop breadth of knowledge, skills, and perspective


Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification



FirstEnergy Human Resources Team

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

Job Segment: Audit, Consulting, ERP, Information Systems, Computer Science, Finance, Technology