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IT Intern- Infrastructure Intern Summer 2019


Akron, OH, US, 44320

Job Function:  Information Technology
Employee Type:  Student Full Time
Requisition ID:  16653

FirstEnergy at a Glance

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a generating fleet with a total capacity of more than 5,000 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp.[SC00]


FirstEnergy seeks a self-motivated intern with a desire to learn new and proprietary systems, with a strong desire to dig deep into unfamiliar territory.


About the Opportunity


There are two intern positions available for students interested in supporting IT infrastructure.

  1. Unix/Linux Server Admin Intern – Supporting the installation, maintenance, upgrade, and administration of UNIX/Linux servers in the FirstEnergy enterprise.
  2. ESM (Enterprise Systems Management) Intern – Supporting the technical configuration and administration of FirstEnergy's applications and tools


The Unix/Linux Server Admin Intern will participate in the following functions:

  • Build, maintain and troubleshoot FirstEnergy UNIX/Linux server environment.
  • Install, upgrade, configure and maintain server systems hardware and software.
  • Perform the administration of the UNIX/Linux environment including but not limited to patching, troubleshooting, account management, and security
  • Assist in incident management including problem resolution and tracking problems.
  • Utilize monitoring tools to proactively identify problems with systems, applications, and networks.
  • Create, update, and execute change requests, as directed


The ESM Intern will participate in the following functions:

  • Work with various software tools (e.g. HPe Network Node Manager i, HPe Operations Manager i, HPe Service Manager, HPe Sitescope, etc.) to monitor servers, databases, network devices and applications.
  • Primary focus will be on operating system monitoring cutovers and enhancements
  • Occasional tasks involving basic coding (Perl, Python, etc.)
  • Deliver IT technology solutions which help achieve business goals.


As a FirstEnergy Intern you will also be expected to:

  • Fully participate in the FirstEnergy Co-Op/Intern program mandatory events
  • Utilize knowledge, skills and abilities to work on challenging assignments and contribute to FirstEnergy’s success
  • Gain understanding of the electric utility business and seize the opportunity to explore potential career paths at FirstEnergy
  • Engage in candidate self-assessments and use supervisory feedback to improve your performance
  • Develop career contacts and receive guidance from coaches and peers
  • Network with other students
  • Present to department members and leadership at the end of each session/rotation to highlight projects and contributions.




  • Currently enrolled in a bachelor’s degree program at an accredited university/college with a major in Computer Science or technology equivalent degree.
  • Maintain a minimum cumulative GPA of 3.0.
  • Must have the ability to work without sponsorship (now or in the future)
  • Successful completion of basic Computer Science coursework
  • Must work effectively in a team environment and on concurrent assignments
  • Strong technical writing skills
  • Ability to commit to a minimum of two intern sessions: Spring, Summer or Fall
  • Must be willing to relocate to / reside near the job location for the duration of the assignment (some candidates may be eligible for a living stipend)
  • Positive communication skills (verbal and written) as well as organizational skills to prioritize and plan work, multi-task and meet project deadlines
  • Familiarity with the following technologies:
    • Basic network concepts (network switching, routing, management and monitoring)
    • X86 PC or server hardware maintenance
    • High Level UNIX/Linux OS fundamentals
  • Experience with any kind of coding (e.g. Perl, Python, Java, C, shell, etc.)
  • Strong analytical skills to resolve problems and think creatively.
  • Strong communication skills and able to work with minimal supervision.
  • Willingness to undertake assignments involving unfamiliar subjects.
  • Highly motivated to work independently and productively, with an aptitude to learn quickly.
  • Organizational skills to prioritize and plan work, multi-task and meet schedules.
  • Ability to work on a team in a virtual environment with remote colleagues utilizing virtual technologies.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification



FirstEnergy Human Resources Team

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

Job Segment: Intern, Computer Science, Unix, Developer, Linux, Entry Level, Technology