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IT Systems Administrator


Akron, OH, US, 44320

Job Function:  Information Technology
Employee Type:  Reg Full Time (FT)
Requisition ID:  22585



FirstEnergy at a Glance

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a generating fleet with a total capacity of more than 5,000 megawatts.


About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.


Systems Administrator members of the ADMS System team apply software, hardware, networking, and/or engineering principles to support FirstEnergy’s Advanced Distribution Management System (ADMS) environment.  The work focuses on maintaining a system architecture that meets the end-user requirements, while maintaining compliance with industry standards and regulatory requirements.


Responsibilities Include:

  • Manage Oracle Utilities Network Management System (NMS) software on FirstEnergy's standard infrastructure and network platforms.
  • Manage Oracle NMS software, including database technologies, schemas and associated application database administration,  maintaining integration and interfaces between systems.
  • Understand the structure and design of the application’s database.
  • Install, Manage and Tune a mission-critical real-time architecture that supports distribution operations 24x7x365 with zero downtime - utilizing real-time database, software and networking technologies.
  • Manage the testing and deployment of patches and software upgrades.
  • Perform system security administration tasks.
  • Solve complex problems and troubleshoot functionality for issue identification (including debugging); work in conjunction with other IT personnel.
  • Develop and maintain integration scripting, code or interface APIs.
  • Develop technical designs and estimates to meet the business needs while supporting the company’s overall IT direction and standards.
  • Create and maintain system documentation and procedures to ensure governance and standards.


Qualifications include:


  • Bachelor of Science degree in Computer Science, Information Systems Management, Electrical Engineering or related technical degree.
  • Minimum 4 years relevant work experience required.
  • Significant experience configuring and administering a Linux or Unix server environment.
  • Computer programming skills such as Microsoft .NET, Java, Shell scripting, etc.
  • Experience with Oracle databases with proven ability to develop SQL Queries, Stored Procedures, Packages, and Views.
  • Proven track record of implementing major IT software projects or upgrades.
  • Familiarity with client/server environments.
  • Ability and willingness to travel to company sites, work flexible hours, and be available for call-in and after-hours support (7X24 operations).
  • Excellent oral and written communication skills, and strong interpersonal skills to work effectively with people at all levels and with varying backgrounds.
  • Experience in providing responsive and effective customer service.
  • Highly motivated to work independently and productively within a virtual environment (i.e. working with remote co-workers using virtual technologies).
  • Demonstrated ability to work effectively as part of a team.
  • Demonstrated ability to effectively prioritize and plan work, work on multiple concurrent tasks, and meet deadlines.
  • Proven ability to troubleshoot and solve non-routine problems with little or no guidance.



  • Familiarity with Oracle Network Management System (NMS) administration and support.
  • Experience configuring and administering Active Directory.
  • Data communications and networking knowledge.
  • Familiarity with working in a real time system environment.
  • Concentration in Power Systems Engineering (if Engineering degree).


Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification


FirstEnergy Human Resources Team

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

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