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Organizational Effectiveness Consultant


Akron, OH, US, 44313

Job Function:  Other
Employee Type:  Reg Full Time (FT)
Requisition ID:  58188

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity


This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.

This position is a key member of the Organizational Effectiveness Operations team and is accountable for developing, facilitating and supporting key talent processes and leveraging Organizational Development/ Organizational Effectiveness (OD/OE) tools to build individual, leadership and team capability that will result in a highly effective organization. This includes serving as an advisor, thought-leader and partner to HR Business Partners, HR Managers and senior leadership on OD/OE and talent initiatives, including talent reviews, succession planning, leadership assessment, high-potential development, employee and team engagement and alignment.  The position reports to the Manager, Organizational Effectiveness and is considered a mobile employee, located in Ohio.


Responsibilities include:


  • Understanding the business strategy and operating environment and executing a functional organizational effectiveness strategy that will support the key objectives of FirstEnergy and Operations
  • Collaborating with HR Business Partners, HR Managers, HR Business Partners on talent management processes and execution of the talent review, succession planning and high potential development processes within the business
  • Analyzing leadership development needs, translating development needs into practical learning solutions and establishing learning objectives that support business priorities and align with the over-arching corporate strategy
  • Assessing organizational, individual and team alignment and providing coaching, interventions and training as needed to maintain strong, effective leadership teams
  • Supporting the culture transformation process as a culture champion
  • Providing coaching and development support for executive high potential talent
  • Providing hospitality services during storm processes as needed. 


FEU specific (supportive of strategic plan)


  • Consulting with Ohio State President to facilitate creation of cross-functional engagement and collaboration needed for success
  • Helping the leadership develop more fluidity and agility as they have taken on responsibility for moving across the craft lines
  • Supporting the creation of development plans to help get people ready to take on broader leadership roles
  • Creating transparency around opportunities for career advancement, lateral as well as upward development path, through candid career conversations
  • Continuing to enhance leadership safety coaching skills in collaboration with the Safety & Human Performance organization
  • Creating a work environment where all employees are engaged and driving DEI, including participation in the Ambassador program.



  • Bachelor's degree in Organization Development, HR, or similar discipline required
  • Minimum 10 years relevant work experience required
  • Leadership and managerial experience preferred
  • Organizational development or adult learning background required
  • Strong group facilitation skills required
  • Executive coaching experience and use of leadership assessment tools ( Predictive Index and OPTM360)
  • Strong interpersonal, organizational, analytical, problem-solving, and project management skills
  • Ability to work and interact with all levels of employees
  • Excellent verbal and written communication skills


Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.


Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

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