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Policy & Support Specialist


Akron, OH, US, 44308

Job Function:  Regulatory
Employee Type:  Reg Full Time (FT)
Requisition ID:  46685

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [FEU]

This position will focus on analysis, policy development and preparation of supporting background materials for successful advocacy of corporate energy policy positions within PJM and state and federal regulatory agencies. Includes development of supporting analysis to drive policy positions that are aligned with corporate business strategies and supporting coordination of efforts for proactive advocacy. Examples include assisting in coordination of policy considerations with subject matter experts, development of messaging materials and talking points for leadership or other internal stakeholders, preparing supporting analytics around key issues, drafting or providing feedback on filed comments and participating in discussions with external stakeholders to discuss FERC, PJM and other energy policy related activities. Accomplishment of objective requires competency to review complex proposals (regulations and various industry proposals/positions) to develop positions based on the best interest of FE.  Candidates must be able to effectively summarize and communicate complex information to diverse stakeholders and have strong relationship building skills. 


This position is expected to regularly interact with internal and external business unit subject matter experts as well as rates, legal, and technical experts. Presentations will occasionally be made to and for senior management.


The position reports to the Director, Policy & Support and is located at the General Office in Akron, Ohio.


Responsibilities include:

  • Effectively understanding and analyzing energy policy issues to support development of corporate policy position
  • Technically contributing to discussions with business unit experts (internal and external)
  • Preparing analytics in support of policy positions
  • Supporting advocacy efforts and regulatory filings and reporting
  • Educating and directing others on technical subject matters, improving process effectiveness, and making significant contributions to the achievement of element goals and objectives
  • Leading diverse projects / processes / programs
  • Some travel, once resumed per corporate guidelines, will be necessary
  • Maintaining a safe workplace for coworkers and the community based upon knowledge of potential hazards and industry regulations/requirements
  • Independently, consistently anticipating and meeting internal/external customer needs and delivering results
  • Developing high-level solutions for complex assignments
  • Serving as a "thought leader" and technical resource
  • Promoting a sense of urgency in the team for reaching goals and meeting deadlines
  • Actively seeking ways to build challenge and add value within scope of assignments
  • Commitment to FirstEnergy core values and behaviors


Qualifications Include:

  • Bachelor's degree in Business, Finance, Engineering or related discipline required
  • Minimum 10 years relevant work experience required. Relevant work experience will include Solid knowledge of the energy industry and basic understanding of corporate cash flow and earnings impacts including key influential drivers
  • Viewed as a technical expert in Microsoft Office applications, including Excel, PowerPoint, Word
  • Proven ability to develop analytics that support regulatory/negotiation positions or testimony
  • Demonstrated quick adaptability to technical subjects
  • Strong results orientation
  • Proven coordination and project management skills
  • Ability to develop strong working relationships with others
  • Superior written and verbal communication skills
  • Ability to lead by example
  • Demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships
  • Desire to continue to learn, grow and work across FirstEnergy, deliver results, and manage others
  • Superior analytical abilities
  • Deliver quality, accurate work within established deadlines; Coach others in effective decision making

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification



FirstEnergy Human Resources Team

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

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