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Compliance - Standards Analyst


Akron, OH, US, 44320

Job Function:  Information Technology
Employee Type:  Reg Full Time (FT)
Requisition ID:  40444



FirstEnergy at a Glance


We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.


FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.


About the Opportunity


This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00}


Responsible for maintaining, assessing, and improving the compliance posture for FirstEnergy Systems and processes with emphasis on North American Electric Reliability Council (NERC) Critical Infrastructure Protection (CIP) standards and the NERC 693 Reliability standards.


Responsibilities Include:

  • Supporting FirstEnergy’s compliance with NERC CIP and NERC 693 reliability standards
  • Serving as a subject matter expert for compliance procedural and processing requirements and conduct associated internal training
  • Assisting reliability standard owners in meeting all procedural and management expectations
  • Monitoring, assigning, and coordinating IT compliance/reliability actions tracked in the CATSWeb application.
  • Assisting in the preparation and maintenance of FE compliance policies, programs, procedures, and guidelines related to the NERC CIP and NERC 693 standards
  • Preparing for, coordinating, and supporting self-certifications, data submittals, and compliance audits
  • Preparing for, performing, and supporting internal compliance controls
  • Participating in compliance investigations and documenting root cause analysis
  • Coordinating the performance of scheduled maintenance activities associated with regulatory requirements and creating evidence documentation used to demonstrate compliance.
  • Creating and executing reports and dashboards containing compliance statistics and metrics
  • Performing project management activities – e.g. developing and executing work plans, monitoring progress.


An employee hired at the Level IV will be expected to perform all of the above responsibilities with more proficiency, and in a more independent manner. Further, the Level IV employee will be assigned additional related responsibilities.


Qualifications at the Level II include:

  • Bachelor’s degree in computer science or related degree preferred along with a minimum 4 years related work experience. In lieu of a degree, 6 years related work experience required. Related work experience includes, but is not limited to:
    • Experience with IT general controls which include but are not limited to change management, release management, and Cyber Security policies and procedures
    • Experience developing, implementing and auditing controls to meet NERC CIP Requirements
    • Experience preparing evidence for audits
  • Strong data analytics and exception reporting skills for assessment of compliance.alv
  • Strong proficiency in use of analytical tools including PowerBI and Excel
  • Excellent communication skills to effectively annotate findings in both written and oral form
  • Ability to write at a professional and technical level to ensure a consistent understanding of the subject matter across multiple knowledge levels.
  • Ability to think technically, research, analyze and document compliance findings
  • Ability to effectively prioritize and plan activities, work on multiple concurrent tasks, and meet deadlines.
  • Strong background and experience with personal computer hardware, operating systems and application software (office productivity tools)



  • Familiarity with relevant utility operations (transmission, distribution, generation)


Qualifications at the Level IV include all of the above, plus minimum of 7 years related experience required. In lieu of a degree, a minimum of 9 years related work experience required.

  • In depth knowledge of relevant work experience



Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification


FirstEnergy Human Resources Team

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

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