Share this Job

Systems Administrator


Akron, OH, US, 44320

Job Function:  Information Technology
Employee Type:  Reg Full Time (FT)
Requisition ID:  32304



FirstEnergy at a Glance


We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity


This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.  [SC00]


As part of the IT Endpoint Design & Management team, this position will have responsibility to provide best practice recommendations, speed new features to market in an evolving modern infrastructure. The Successful candidate will assist in the implementation, use and development of new end user experiences, such as Autopilot, Desktop Analytics, windows servicing and more. This individual will learn to leverage enterprise level workstation configuration through Group Policy and Intune, will work with multiple technologies supported by Endpoint Design & Management such as Beyond Trust Remote and CyberArk EPM, and facilitate solutions to unique problems on endpoints throughout the First Energy Environment.


Responsibilities Include:

  • Endpoint Device Health
  • Workstation Update Compliance
  • Encryption Compliance (BitLocker)
  • Upgrade Readiness
  • PC Image Strategy & Governance
  • Software Package Deployment Standards
  • Hardware R&D
  • Technical Research
  • Endpoint Cloud Services Integration (e.g. Intune, Autopilot, CMG)
  • GPO (Group Policy) Management
  • SCCM Dashboards and Maintenance


Qualifications include:

  • Bachelor or Associates Degree in IT related major or related field with 2 to 4 years of experience.
    • In lieu of a degree, 4 to 6 years related work experience.
    • Related work experience includes: Packaging, Image Creation, PowerShell Basics, endpoint security
  • Self-starter who is detail-oriented, motivated, focused, and hard-working
  • Good communication skills, collaborative
  • Customer-service focused


Preferred Qualifications include:

  • Understanding of software packaging, workstation patching, desktop procedures, PC deployment, PC lifecycle and asset management
  • Strong foundational knowledge of enterprise PC support processes
  • Foundational knowledge and prior work experience with Administering enterprise deployment systems such as Microsoft SCCM/Intune.
  • Ability to learn new concepts in information technology, learn the characteristics of new systems and update skills to adapt to changing technology
  • Ability to evaluate complex systems to define areas for improvement
  • Project management certification, a plus but not required
  • Familiarity with working in an IT department with partial outsourcing, a plus but not required
  • Knowledge of CIP and SOX regulations, a plus but not required
  • Superior written and verbal communication skills


Qualifications at the Level III include all of the above plus:

  • 4 to 7 years of experience; 6 to 9 years in lieu of a degree
  • Working knowledge of relevant work experience
  • Advanced PowerShell scripting




Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification


FirstEnergy Human Resources Team

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

Job Segment: System Administrator, Cloud, Project Manager, Military, Technology, Research, Government