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Transmission & Substation Support Engineer


Akron, OH, US, 44308

Job Function:  Transmission
Employee Type:  Reg Full Time (FT)
Requisition ID:  68224

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co. a subsidiary of FirstEnergy Corp.


The selected candidate may be offered a position within the same job family, at a level that is lower

than what was posted. This will be determined based upon the results of the interview process which

considers the candidate’s skills, work history, experience level, and other relevant qualifications.


The engineering positions in the Transmission & Substation Support are responsible for assisting with the development of FEU Substation Maintenance Practices/ Methods and providing regulatory and engineering technical support to other groups within TSS and to the 5 FE State Operating areas for substation equipment. These positions support compliance adherence of all FE-owned substations serving regulated and non-regulated customers and generating facilities. This entails providing technical support and subject matter equipment expertise of electrical substation safety guidelines, maintenance practices and methods, utility industry standards, and regulatory compliance requirements.  It is anticipated that this position will require approximately 50% - 70% field work and 30% - 50% lab / office / home office work.


Three (3) positions are being considered under this requisition. Two (2) in Pennsylvania, and one (1) in Maryland or West Virginia. 


The Candidate for this position is considered mobile, with most of the week working from home or at one of FE’s Substation Facilities and the possibility of working from an FE office location up to two days per week.


Responsibilities include:

  • Provide oversight to FE regulatory compliance commitments, specifically NERC requirements PRC-005, PRC-012, CIP, FAC-008 and state requirements
    • Assisting field personnel with testing methods and documentation for protection systems outlined in NERC PRC-005, including relays, communications equipment, trip coils, DC systems, control circuitry, sensing devices, and Sudden Pressure Relays (SPRs)
    • Assist field personnel with compliance documentation requirements
    • Review and follow up on maintenance orders programmatically flagged for equipment issues or incomplete documentation.
    • Provide ad-hoc training to new personnel on NERC compliance responsibilities
    • Perform substation asset field audits to verify asset inventories after construction project completion
    • Assist in the annual onsite CIP cyber vulnerability assessments
    • Assistance with CIP field visits for outside vendors
    • Assisting commissioning with FAC-008 verification
    • Commissioning record review
  • Relay Testing System support
    • Provide technical support for the use of the relay test software to field personnel
    • Developing, Testing, and Issuing Relay Test Routines
    • Provide training to field personnel on the use of the relay test software
  • Assist in the development or modification of FirstEnergy Substation Maintenance Practices
  • Assisting in the education of others on technical subject matters and in the improvement of technical programs and process effectiveness
  • Maintaining a safe workplace for coworkers and the community based upon knowledge of potential hazards and industry regulations/requirements
  • Supporting the emergency plan through participation in assigned storm duties including hazard responding.
  • Ability to work both independently and in unison with others including regional and plant personnel as well as other departments/sections and outside vendors.
  • Willingness to travel throughout the FirstEnergy system including periodic overnight stays.



An employee hired at the Engineer IV level will be expected to perform all of the above responsibilities with more proficiency, and in a more independent manner. Further, the Engineer IV level employee will be assigned additional responsibilities related to those above.



Qualifications include:

  • Bachelor of Science degree in Engineering (BSE) from an ABET accredited institution is required.  In lieu of a degree, a Professional Engineer’s (PE) License is required
  • A Fundamental of Engineering (FE) Certificate is preferred.
  • Minimum of three (3) years of engineering experience.
  • Proficiency/comfort working with large amounts of data preferred
  • Strong consideration will be given to those with previous experience in the design, maintenance or testing of substation equipment. Also, familiarity with the understanding, application, and communication of microprocessor-based protection and control equipment is considered beneficial. Experience with SEL products and software, Doble (Enoserv) RTS, and other Doble testing programs is also beneficial.
  • Commitment to FirstEnergy’s Safety Policies and the Accident Prevention Handbook.
  • Understanding of FirstEnergy’s Manual of Operations, preferred.
  • Valid driver’s license and reliable transportation.
  • Must be able to manage and prioritize multiple projects simultaneously and be able to work effectively under the pressure of deadlines, unexpected developments, changes in project scope, budget constraints, unforeseen field problems and demands on time for work assignments outside of the normal duties.
  • Demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships.
  • A willingness and an aptitude for training and mentoring technicians and other members of the technical engineering staff.
  • Developed analytical and technical abilities, with a strong mechanical aptitude.
  • Must have strong interpersonal skills to work effectively with people at all levels across the FE organization as well as with outside parties.
  • Model active learning.
  • Must be capable of driving projects and tasks to completion.
  • Deliver quality, accurate work within established deadlines.
  • Superior written and verbal communication skills.



Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification



FirstEnergy Human Resources Team

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

Job Segment: Testing, Compliance, Construction, Engineer, Technical Support, Technology, Legal, Engineering