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Business Analyst - Regulatory Reporting


Brecksville, OH, US, 44141

Job Function:  Business Analyst
Employee Type:  Reg Full Time (FT)
Requisition ID:  29424



FirstEnergy at a Glance


We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.


About the Opportunity


This is an open position with Cleveland Electric Company., a subsidiary of FirstEnergy Corp.  [CEI]


This position plays a critical role developing and maintaining monthly/annual inspection reports that’s are provided to CEI management and FE regulatory, ensuring we are complying with all regulatory commitments.  This position also develops and maintains ad-hoc reports for the entire engineering department to measure department metrics.  It reports to the Supervisor, Distribution Maintenance and Regulatory


Reporting to and is located in Brecksville, OH.



  • Organize regional activities and documentation in preparation for Public Utilities Commission (PUC) Desk Audits
  • Develop and maintain multiple databases to oversee and track maintenance of distribution plant equipment and related data, to ensure all regulatory requirements are met
  • Recommend and implement process changes based on identified data problems and follow up on concerns or issues discovered in the course of ESSS activities
  • Development of new, and maintenance of existing, process documentation and workflow practices
  • Use query tools to develop and run regular and ad hoc reports to monitor progress and various other information
  • Oversee training to regional personnel, including compliance gap and gap closure processes, development of process documents, regional roles and responsibilities, and maintenance and compliance reporting
  • Perform field audits on inspections performed by internal and external personnel
  • Educate and direct others on technical subject matters, improve programs and process effectiveness, and make significant contributions to the achievement of department goals and objectives
  • Conduct in-depth strategic research and analyze data; utilize results to implement solutions; develop high-level solutions for complex issues


An employee hired at the Associate Business Analyst level will be expected to perform all the above responsibilities with more proficiency, and in a more independent manner.  Further, they will be assigned additional responsibilities related to those listed above.


Qualifications at the Assistant Business Analyst include:

  • Two or four year degree in a related discipline preferred, with minimum 0-2 years relevant work experience required. In lieu of degree, minimum 2 years relevant work experience will be required.  The experience must include a basic understanding of the subject matter. 
  • Relevant work experience includes knowledge of construction and maintenance practices, procedures, work methods, materials, equipment and tools which would be used to determine the resources necessary to perform construction and maintenance work activities.
  • Experience with PC software applications including Microsoft Office (Word, Excel, Access, PowerPoint, etc.), Outlook, SAP, geographical information system (GIS), customer request work scheduling (CREWS), power outage reporting system (PowerOn), computer-aided drafting (CAD/AutoCAD) and Energy Delivery Outage Application is preferred.  Experience with database query tools (Qlikview, TOAD, SQL) and experience using Visual Basic is a plus.
  • Understand the Company’s Accident Prevention Handbook and Manual of Operations and practical application in the workplace.
  • Interpret work requests, engineering drawings, schematics, equipment instruction manuals and procedures to develop accurate work plans.  
  • Working knowledge of:    The purpose, function, and operating characteristics of equipment, and residential, commercial, and utility electrical distribution and control systems.    Construction methods, maintenance practices, service practices, standards and procedures.    Procedures and processes for the acquisition of materials, equipment and tools. 
  • Understand and effectively apply legal and regulatory requirements as appropriate.
  • Develop, collect, organize, and analyze information from a variety of sources to develop reports and provide information on backlog and productivity.
  • Professionalism to work with engineer and management personnel, as well as interface and work cooperatively with customers, contractors and the general public, in a courteous manner that demonstrates FirstEnergy’s rules of engagement. 
  • Must have a personal vehicle to commute to various facilities and locations as required, possessing a valid driver’s license.


Qualifications at the Associate Business Analyst include all the above plus:

  • Two or four year degree in a related discipline is preferred, with minimum 2 years relevant work experience required.  In lieu of degree, minimum 4 years relevant work experience will be required.  The experience must include a general understanding of the subject matter.  




Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification


FirstEnergy Human Resources Team

Nearest Major Market: Cleveland

Job Segment: Business Analyst, Regulatory Affairs, Law, Electrical, ERP, Finance, Legal, Technology, Engineering