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Supervisor Engineering Services


Brecksville, OH, US, 44141

Job Function:  Engineering
Employee Type:  Reg Full Time (FT)
Requisition ID:  37187



FirstEnergy at a Glance


We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity


This is an open position with Cleveland Electric Co., a subsidiary of FirstEnergy Corp.  [CEI]


This job is responsible for supervising the engineering work for the distribution function of the company.


Responsibilities Include:

  • Demonstrates and directs a solid commitment to all aspects of safety, strengthening the commitment to safety throughout Cleveland Electric Co. staff
  • Coordinates and supervises the daily activities of an Engineering team, including Engineers and Analysts who are making decisions guided by policies, procedures and the company's business plan
  • Assumes a leadership role in active participation of the operating company's capital portfolio through close interaction with operations and operations support personnel, business services, and corporate support organizations
  • Monitors progress of the portfolio throughout the year to recommend changes for the following year
  • Maintains the consistency of portfolio data between RPA database and Qlikview
  • Identifies gaps in work resources and manages contractor requests
  • Reports to the Manager, Engineering Services on the progress of projects, and advises on issues that could impair the successful completion of projects
  • Analyzes complex issues and develops actionable recommendations
  • Works with the Lines organizations to recommend scheduled work in accordance with company priorities
  • Provides technical support to the Line department and other internal and external customers
  • Executes the performance management process by providing feedback and coaching on an ongoing basis throughout the year by discussing development opportunities and any performance issues
  • Leads, educates and directs others to improve team effectiveness and communicates results and recommendations to varying audiences including senior leadership
  • Encourages open, honest, direct and ongoing communication amongst team members
  • Drives continuous improvement across the team and company
  • Implements instruction and training of employees in the established work practices and methods utilized throughout the department
  • Efficiently manages time, priorities, backlog of work and section productivity in an environment that strives to provide responsive, best-in-class support to our internal customers
  • Actively seek ways to build, challenge and add value within the scope of assignments
  • Manage diverse projects, processes and programs, promoting a sense of urgency in the team for reaching goals and meeting deadlines, and provide strategic direction
  • Provides leadership during emergencies and storm-related activities and travel to various off-site locations as well as FirstEnergy office locations, and customer sites, when requested



Qualifications include:

  • Bachelor of Science degree in Business, Engineering, Finance, or other technical discipline along with a minimum of seven (7) years relevant work experience.
    • Relevant work experience includes, but is not limited to: engineering design, reliability, substation construction and maintenance, distribution construction and maintenance, asset or project management, new business, business services, etc.
  • Must have working knowledge of the purpose, function and operating characteristics of equipment and systems, (i.e. substation, overhead lines, underground lines), as well as working knowledge of construction methods, maintenance practices, service practices, standards and procedures.
  • Working knowledge, or the ability to learn GIS, CREWS, Construction and Material Standards, FE Distribution Policies and Procedures, DOT and county permit requirements for pole sets, highway occupancy and road openings
  • Must have demonstrated ability to lead initiatives and change implementation, manage multiple priorities and lead others in achieving goals for the benefit of the business unit and company
  • Must have proven ability to make accurate decisions and demonstrate sound judgment under the pressure of sensitive deadlines
  • Must possess superior customer relations, relationship management, leadership, teamwork and managerial skills
  • Must possess the ability to coach, mentor, engage and inspire employees to excel in their roles by communicating clear expectations and measures of success
  • Must have the ability to interpret work requests, engineering drawings, schematics, equipment instruction manuals and procedures
  • Must possess superior analytical skills that lend toward sound decision-making and consideration for long-term implications for the business unit and company
  • Must have proficiency with PC software applications including Microsoft Office, (Word, Excel, Access, PowerPoint, etc.) along with knowledge of SAP, geographical information system (GIS), customer request work scheduling (CREWS), power outage reporting system (PowerOn), computer aided drafting (CAD/AutoCAD) and Energy Delivery Outage Application
  • Ability to understand and apply knowledge of legal and regulatory requirements
  • Must understand the Company's Accident Prevention Handbook and apply this to safety in the workplace. Accountable for the safety practices and safe work activities of employees
  • Must possess a valid driver’s license and have access to reliable transportation to commute to various facilities and locations as required
  • Ability to adapt communication skills to all audiences
  • Demonstrated ability to manage multiple priorities and the ability to lead others in achieving goals for the benefit of the business unit and FirstEnergy
  • Display a creative and entrepreneurial approach to analyzing situations and developing solutions
  • Ability to develop effective working relationships with employees at all levels





Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification


FirstEnergy Human Resources Team

Nearest Major Market: Cleveland

Job Segment: Manager, Engineer, Construction, Geology, GIS, Management, Engineering, Technology