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Senior Business Analyst


Greensburg, PA, US, 15601

Job Function:  Business Analyst
Employee Type:  Reg Full Time (FT)
Requisition ID:  60384

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [FEU]

This position will reside within the Energy Efficiency Implementation Support organization and will be involved with providing back office support for the Energy Efficiency Implementation and Compliance and Reporting groups, budget and forecast management, cost collection, internal and external cost reporting, regulatory reporting and financial support. The analyst will also design, implement and maintain processes, procedures and controls associated with Energy Efficiency Implementation Support functions.


This position will be both challenging and rewarding due to its involvement with the individual projects associated with Energy Efficiency (EE). It will provide assistance to the Program Implementation Managers while they oversee their portfolio of EE programs. This position reports to the Manager, Energy Efficiency Implementation Support and can be located at the West Penn Power Headquarters in Greensburg, PA, Met­ Ed Headquarters in Reading, PA OR the General Office in Akron.Ohio.


Responsibilities include:

  • Actively participating in and promoting the FirstEnergy safety philosophy, working safely to advance the FirstEnergy safety vision, and follow safe work practices
  • Serving as department SME (Subject Matter Expert) for program accounting
  • Serving as department SME for cost collection and reporting including use of QlikView
  • Serving as department SME for program budgets and forecasts, including entry into UIPlanner
  • Developing and maintaining project performance reports and financial analytics that provide business intelligence for decision-making
  • Creating and manipulating complex worksheets in Microsoft Office Excel for analytical analysis
  • Performing control activities as defined or to be defined for this position
  • Preparing financials for state regulatory reports
  • Researching and developing responses for regulatory data requests, and regulatory or Company financial audits
  • Serving as support liaison with Energy Efficiency Program vendors for file transfers, account information, and data reconciliation
  • Providing back office support for customer records reconciliation
  • Identifying and participating in the analysis of cost savings and efficiency opportunities related to Energy Efficiency Implementation Support processes and procedures
  • Building and fostering strong communication and relationships with Energy Efficiency staff and leadership
  • Developing and maintaining procedures that establish or improve the efficiency and effectiveness of Energy Efficiency
  • Supporting other Company initiatives as requested
  • Developing, managing and providing oversight over diverse and complex processes
  • Educating and directing others on technical subject matters
  • Improving the effectiveness of programs and processes
  • Ability to make significant contributions toward the achievement of program goals and objectives
  • Providing leadership and support to the Mgr, Energy Efficiency Implementation Support with respect to major projects and issue resolution
  • Mentoring and coaching team members to increase efficiency and effectiveness



Qualifications include:

  • Four-year degree in Accounting, Business Administration, Finance or a related discipline, with a minimum 10 years relevant work experience required. In lieu of a degree, 13 years relevant work experience will be required. Relevant work experience will include managing project teams, financial background and expertise in Microsoft Excel.
  • Viewed as a technical expert in Microsoft Office tools, including Excel, PowerPoint, Word, Access, and other business-unit specific applications.
  • Qlikview, SharePoint, Power BI and SAP experience is necessary
  • Ability to lead by example
  • Superior verbal and written communication skills; Ability to formally present complex subject matter to all levels of management
  • Superior analytical abilities
  • Ability to travel 5-10% of the time based upon program needs
  • Highly organized
  • Ability to lead special project teams
  • Ability to make significant contributions toward improving programs and process effectiveness

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification



FirstEnergy Human Resources Team

Nearest Major Market: Pittsburgh

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