Share this Job

Sr Communications Rep - Holmdel or Morristown, NJ


Morristown, NJ, US, 07962-1911

Job Function:  Communications
Employee Type:  Reg Full Time (FT)
Requisition ID:  34585

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co.,a subsidiary of FirstEnergy Corp. [SC00]



The Senior Communications Rep., State Communications, is responsible for developing and implementing external communications that support the company’s Jersey Central Power & Light (JCP&L) service area in Northern and Central New Jersey.


In this role, the ideal candidate will possess a strong ability to work with team members, business leadership and local media markets on external communications that positively impact the brand of FirstEnergy and its utilities. This includes working with Internal and External Communications team members to collaborate on content that builds positive media attention in New Jersey. He/she also will be responsible for developing and maintaining strong relationships with local media to drive the publication of engaging news stories that support key JCP&L initiatives.


The candidate will also support other FirstEnergy business units who interface with the public, elected officials and regulatory agencies to ensure external messages about the company are consistent, clear and aligned. He/she will consult with utility leadership to provide strategic advice on external communications issues.


This candidate will be a strong communicator with experience advising on and producing professionally written content and speaking publicly on critical company issues. He/she must also have a strong understanding of current media trends, as well as a willingness to tell stories through new media such as video, digital and social media channels. The individual must be self-driven, while also adept at working with others to strategize, identify pitfalls and develop solutions that result in clear, concise messaging on specific and sometimes tight deadlines.


The position reports to the Supervisor, State Communications, and can be located in Morristown or Holmdel, N.J.


 Responsibilities include:

  • Develop and implement strategies, including comprehensive communications plans, that earn positive news stories supporting key company initiatives
  • Draft, edit and implement news releases, fact sheets, talking points and newsletter copy that is accurate, grammatically correct and completed on time
  • Cultivate and maintain strong working relationships with print, television and radio media
  • Proactively identify issues and pitfalls before they occur and develop appropriate responses
  • Monitor media and social media discussions on utility topics and leverage insights to strengthen FirstEnergy’s communications approach
  • Foster productive working relationships with other FirstEnergy work groups to identify utility operations, employees and interactions with outside organizations that can be promoted at the local level
  • Consult with – and provide strategic guidance to – regional presidents and their leadership teams to ensure consistent message is conveyed to media, employees, customers, local officials and regulators
  • Oversee media training and coaching for company spokespersons, as needed
  • Participate in company committees/task forces, as needed
  • Provide support during large scale outages or other significant events as part of the External Communications Emergency Response Team



  • Bachelor’s degree in Communications, Journalism or related discipline required (advanced degree a plus)
  • Minimum 10 years relevant work experience required.  Relevant work experience will include high-level communication skills and proven media relations experience.
  • Experience with New Jersey media markets preferred
  • Experience with federal Incident Command System structure a plus
  • Expert written and verbal communication skills and ability to craft compelling, impactful content based on conducting research and interviewing subject matter experts
  • Strong editing and analytical skills
  • Working knowledge of social media tools and ability to incorporate video/photos into story content
  • Ability to work collaboratively with various groups in the organization or on a self-directed basis
  • Ability to stay poised and on-message when faced with difficult situations relating to storm outages, disgruntled customers, employee issues and unpopular company decisions
  • Experience working with tight deadlines, ability to manage multiple projects and prioritize work
  • Ability to respond to media calls afterhours and on weekends on a rotational basis
  • Ability to independently work long hours during prolonged electric system outages or other emergency situations
  • Willingness to travel to other FirstEnergy locations, as needed or during crisis situations
  • Proficient in Microsoft Office applications (Word, PowerPoint, Publisher, Office 365, SharePoint)




Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification



FirstEnergy Human Resources Team

Job Segment: Communications, Developer, Law, TV, Marketing, Technology, Legal, Creative, Research