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Flight Operations Co-Op / Intern - Summer 2021


North Canton, OH, US, 44720

Job Function:  Aviation
Employee Type:  Student Full Time
Requisition ID:  31292

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]


<span style="font-family:"Arial",sans-serif">As a Professional Co-Op/Intern at FirstEnergy, you will have an impact on the team’s success.  This position is designed to provide an environment that will provide you with an excellent opportunity to gain operational experience with respect to business aircraft and department functions.  The broad array of department needs determines your current project list, and can change priorities based on company needs.  Flexibility, organization, collaboration, and multi-tasking skills are essential to the success of working in this environment.  You will rotate through the various job descriptions within the Flight Department to ensure a well-rounded exposure to all aspects of the department.

<span style="font-family:"Arial",sans-serif">Responsibilities:

<span style="font-family:"Arial",sans-serif">You will be responsible for gaining first-hand knowledge of business aircraft operations through the ‘hands on’ observation (excluding flight deck duties) of all facets of FirstEnergy Flight Department.  You can also expect to gain exposure and operational participation in the following department tasks:

  • <span style="font-family:"Arial",sans-serif">Flight Operations
  • <span style="font-family:"Arial",sans-serif">Assist Director, Chief Pilot, Assistant Chief Pilot, Maintenance Manager, Flight Logistics Lead and Safety Officer with various projects
  • <span style="font-family:"Arial",sans-serif">Initiating recommendations for process improvements
  • <span style="font-family:"Arial",sans-serif">Reporting
  • <span style="font-family:"Arial",sans-serif">Participation in aircraft maintenance and service functions
  • <span style="font-family:"Arial",sans-serif">Assist in aircraft & crew scheduling using flight management software
  • <span style="font-family:"Arial",sans-serif">Customer Service

<span style="font-family:"Trebuchet MS",sans-serif"> 

<span style="font-family:"Arial",sans-serif">Project Examples:

  • <span style="font-family:"Arial",sans-serif">Perform analysis and create reports of various operations to include flights and passengers.
    • <span style="font-family:"Arial",sans-serif">These reports will be used by the Director, Flight Operations to determine the overall performance of the operation and to identify areas where improvement is needed.  The intern will also be expected to creatively think about each project and develop new, time-saving methods for completing each task.
  • <span style="font-family:"Arial",sans-serif">Become familiar with all aspects of the department.
    • <span style="font-family:"Arial",sans-serif">The intern may not be given a detailed schedule of projects to complete, but will be given the opportunity and freedom to explore each function and utilize the resources available to them for completing each task.  This is done intentionally in order to give the intern the opportunity to witness the dynamic nature of corporate aviation.
  • <span style="font-family:"Arial",sans-serif">Final presentation and completion of binder.
    • <span style="font-family:"Arial",sans-serif">The intern will be expected to give a final presentation summarizing their experiences throughout the internship.  They will also be required to compile a binder of all of the tasks and projects completed throughout the fall/spring quarters.  Finally, the intern is expected to provide feedback about the program of what they would change and what worked well in an effort to enhance the intern experience at FirstEnergy Flight Ops for the future. 

<span style="font-family:"Arial",sans-serif">Qualifications:

  • <span style="font-family:"Arial",sans-serif">Must be enrolled in a 4 year accredited college/university with a major in Aeronautics, Aviation Technology, Aviation Management, or closely related discipline
  • <span style="font-family:"Arial",sans-serif">Must have Sophomore or Junior standing with a 3.0 GPA or higher.
  • <span style="font-family:"Arial",sans-serif">Ability to commit to 2 intern rotations preferred
  • <span style="font-family:"Arial",sans-serif">Must be able to work without sponsorship both now and in the future
  • <span style="font-family:"Arial",sans-serif">Strong interest in becoming a Business Aviation professional (Management, Operations, Pilot, Dispatcher/Aircraft Scheduler or Maintenance Technician)
  • <span style="font-family:"Arial",sans-serif">Proficient Microsoft Office (Excel, Word) and overall computer skills
  • <span style="font-family:"Arial",sans-serif">Positive attitude and self-motivated work skills
  • <span style="font-family:"Arial",sans-serif">Professional curiosity with an eagerness to engage in learning opportunities
  • <span style="font-family:"Arial",sans-serif">Excellent written and verbal communication skills
  • <span style="font-family:"Arial",sans-serif">Able to provide own housing and transportation during employment
  • <span style="font-family:"Arial",sans-serif">Able to complete airport background check for AOA badge (Ramp Access)
  • <span style="font-family:"Arial",sans-serif">Ability to get along well with others in a teamwork environment
  • <span style="font-family:"Arial",sans-serif">Professional curiosity and open attitude displaying willingness to learn
  • <span style="font-family:"Arial",sans-serif">Natural curiosity of corporate aviation operations and ability to see the larger picture
  • <span style="font-family:"Arial",sans-serif">Open to changes and agile in change management
  • <span style="font-family:"Arial",sans-serif">Exceptional time management skills and organization
  • <span style="font-family:"Arial",sans-serif">Completes projects in a timely manner
  • <span style="font-family:"Arial",sans-serif">Professional appearance and good verbal and written communication skills
  • <span style="font-family:"Arial",sans-serif">Social maturity
  • <span style="font-family:"Arial",sans-serif">Easy going personality and socially appropriate sense of humor
  • <span style="font-family:"Arial",sans-serif">Strong computer and analytical skills

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification



FirstEnergy Human Resources Team

Nearest Major Market: Canton
Nearest Secondary Market: Akron

Job Segment: Intern, Operations Manager, Summer Internship, Change Management, Entry Level, Operations, Management