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Flight Operations Intern - Summer 2023


North Canton, OH, US, 44720

Job Function:  Aviation
Employee Type:  Student Full Time
Requisition ID:  66467

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]


The ability to work remotely within the United States may be available based on business need.  This option is not available in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time.

As a Professional Co-Op/Intern at FirstEnergy, you will have an impact on the team’s success.  This position is designed to provide an environment that will provide you with an excellent opportunity to gain operational experience with respect to business aircraft and department functions.  The broad array of department needs determines your current project list and can change priorities based on company needs.  Flexibility, organization, collaboration, and multi-tasking skills are essential to the success of working in this environment.  You will rotate through the various job descriptions within the Flight Department to ensure a well-rounded exposure to all aspects of the department.


You will be responsible for gaining first-hand knowledge of business aircraft operations through the ‘hands on’ observation (excluding flight deck duties) of all facets of FirstEnergy Flight Operations.  You can also expect to gain exposure and operational participation in the following department tasks:

  • Flight Operations
  • Assist Director, Chief Pilot, Assistant Chief Pilot, Maintenance Manager, Flight Logistics Lead, Aerial Asset Consultant, UAS team, and Safety Officer with various projects
  • Initiate recommendations for process improvements
  • Report development
  • Participate in aircraft maintenance and service functions
  • Assist in aircraft & crew scheduling using flight management software
  • Customer Service

 Project Examples:

  • Perform analysis and create reports of various operations to include flights and passengers.
    • These reports will be used by the Director, Flight Operations to determine the overall performance of the operation and to identify areas where improvement is needed.  The intern will also be expected to creatively think about each project and develop new, time-saving methods for completing each task.
  • Become familiar with all aspects of the department.
    • The intern may not be given a detailed schedule of projects to complete but will be given the opportunity and freedom to explore each function and utilize the resources available to them for completing each task.  This is done intentionally in order to give the intern the opportunity to witness the dynamic nature of corporate aviation.
  • FE and Vendor Helicopter Operations
    • The intern will become familiar with current processes and procedures on helicopter operations including all aspects of safety, pre and post flight application, vendor management, and flight tracking.  Provide any expertise, input, or feedback in the transition to FE Flight Operations main command center for all helicopter operations.
  • Final presentation and completion of binder
    • The intern will be expected to give a final presentation summarizing their experiences throughout the internship.  They will also be required to compile a binder of all the tasks and projects completed throughout the fall/spring quarters.  Finally, the intern is expected to provide feedback about the program of what they would change and what worked well to enhance the intern experience at FirstEnergy Flight Operations for the future. 



  • Must be enrolled in a 4-year accredited college/university with a major in Aeronautics, Aviation Technology, Aviation Management, or closely related discipline
  • Must have Sophomore or Junior standing with a 3.0 GPA or higher.
  • Ability to commit to 2 intern rotations preferred
  • Must be able to work without sponsorship (now and in the future)
  • Strong interest in becoming a Business Aviation professional (Management, Operations, Pilot, Dispatcher/Aircraft Scheduler or Maintenance Technician)
  • Proficient Microsoft Office (Excel, Word, PowerPoint) and overall computer skills
  • Strong adherence to all aspects of aviation safety protocols
  • Positive attitude and self-motivated work skills
  • Professional curiosity with an eagerness to engage in learning opportunities
  • Excellent written and verbal communication skills
  • Able to complete airport background check for AOA badge (Ramp Access)
  • Ability to get along well with others in a teamwork environment
  • Professional curiosity and open attitude displaying willingness to learn
  • Natural curiosity of corporate aviation operations and ability to see the larger picture
  • Open to changes and agile in change management
  • Exceptional time management skills and organization
  • Completes projects in a timely manner
  • Professional appearance and good verbal and written communication skills
  • Strong computer and analytical skills


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification



FirstEnergy Human Resources Team

Nearest Major Market: Canton
Nearest Secondary Market: Akron

Job Segment: Aerial Operator, Operations Manager, Summer Internship, Intern, Change Management, Engineering, Operations, Entry Level, Management