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IT Intern- Cyber Security Policy Analyst Summer 2019


Wadsworth, OH, US, 44281

Job Function:  Information Technology
Employee Type:  Student Full Time
Requisition ID:  16655

FirstEnergy at a Glance

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a generating fleet with a total capacity of more than 5,000 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp.[SC00]


Maintain and support the FirstEnergy Cyber Security Program, protecting all corporate cyber assets. Successful candidates for this position enjoy merging business objectives with security program requirements to deliver useful and secure IT systems. A strong ability to read interpretively and to write clearly and concisely is needed for this position. This intern position’s base reporting location is in Wadsworth Township, Ohio and reports to the Supervisor of Cyber Security. The Cyber Security Policy Analyst works across all FirstEnergy subsidiaries and business units to protect the cyber assets of First Energy.


Responsibilities include:

  • Support FirstEnergy’s compliance with NERC CIP, protecting the Bulk Electric System.
  • In conjunction with the team and other stakeholders, develop and maintain security baselines, procedures, and other strategies that effectively protect cyber assets while ensuring reliable and consistent system operations.
  • Consult with Business Units and IT on security and protection measures of systems and information during the design and implementation of an on-premise and cloud/SaaS solutions.
  • Participate in the Cyber Incident Response process
  • Understand software and system vulnerability processes, manage vulnerability patches through a process lifecycle, and perform vulnerability assessments on systems and services
  • Support the implementation of FirstEnergy IT projects by assisting with the implementation of devices; evaluating vendor solutions; assisting with coordination of vulnerability assessment activities; assisting with review of programs, policies, procedures and standards in relation to cyber security best practices.


As a FirstEnergy Intern you will also be expected to:

  • Fully participate in the FirstEnergy Co-Op/Intern program mandatory events
  • Utilize knowledge, skills and abilities to work on challenging assignments and contribute to FirstEnergy’s success
  • Gain understanding of the electric utility business and seize the opportunity to explore potential career paths at FirstEnergy
  • Engage in candidate self-assessments and use supervisory feedback to improve your performance
  • Develop career contacts and receive guidance from coaches and peers
  • Network with other students
  • Present to department members and leadership at the end of each session/rotation to highlight projects and contributions


  • Currently enrolled in a bachelor’s degree program at an accredited university/college with a major in Computer Science or technology equivalent degree.
  • Maintain a minimum cumulative GPA of 3.0.
  • Must have the ability to work without sponsorship (now or in the future)
  • Successful completion of basic computer science or technology coursework
  • Must work effectively in a team environment and on concurrent assignments
  • Strong technical writing skills
  • Ability to commit to a minimum of two intern sessions: Spring, Summer or Fall
  • Must be willing to relocate to / reside near the job location for the duration of the assignment (some candidates may be eligible for a living stipend)
  • Positive communication skills (verbal and written) as well as organizational skills to prioritize and plan work, multi-task and meet project deadlines


Preferred Skills/Experience

  • Knowledge of technologies used to secure networks, protect against cyber threats, and protect critical infrastructure
  • Knowledge of operation and administration Windows, Linux/Unix, or Networking technologies
  • Effective communication skills which includes creating and delivering presentations, briefs, and training sessions. Must compose well-written, professional documents and reports with minimal editorial and proofing support.
  • Translate technical output from systems and assessment tools into understandable reports and action plans
  • Proven team player, contributes to team goals, encourages and supports team members

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification



FirstEnergy Human Resources Team

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

Job Segment: Corporate Security, Cyber Security, Intern, Computer Science, Security, Entry Level, Technology