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IT Intern- Security Operations Specialist Summer 2019


Wadsworth, OH, US, 44281

Job Function:  Information Technology
Employee Type:  Student Full Time
Requisition ID:  16452

FirstEnergy at a Glance

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a generating fleet with a total capacity of more than 5,000 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [SC00]


Under general supervision, the individual will serve as a member of the Transmission Security Engineering team.  The IT Security Operations Specialist is responsible for the customization of Security Operations Center (SOC) data sets, technologies, and events to satisfy SOC use case requirements.  The IT Security Operations Specialist will primarily develop new architecture and data gathering techniques for those currently not in the SIEM software. 


Responsibilities Include:

  • Developing and implementing a security centric data lake solution within FirstEnergy.
  • Providing support for data quality (DQ) technology, including development, data profiling, and data quality assessments.
  • Working in collaboration with Security Operations Center Analysts to create new data driven indicator collection, analysis, and reporting procedures.
  • Defining observational study designs and execute data gathering techniques with automation where applicable.
  • Continuous tasking of threat to dataset relationship mapping which will be prioritized specifically to FirstEnergy and the energy sector.
  • Performing data studies and reviews for specific Security Operations Center use cases.


As a FirstEnergy Intern you will also be expected to:

  • Fully participate in the FirstEnergy Co-Op/Intern program mandatory events
  • Utilize knowledge, skills and abilities to work on challenging assignments and contribute to FirstEnergy’s success
  • Gain understanding of the electric utility business and seize the opportunity to explore potential career paths at FirstEnergy
  • Engage in candidate self-assessments and use supervisory feedback to improve your performance
  • Develop career contacts and receive guidance from coaches and peers
  • Network with other students
  • Present to department members and leadership at the end of each session/rotation to highlight projects and contributions.


Qualifications Include:

  • Currently enrolled in a bachelor’s degree program at an accredited university/college with a major in Computer Science or technology equivalent degree.
  • Maintain a minimum cumulative GPA of 3.0.
  • Must have the ability to work without sponsorship (now or in the future)
  • Successful completion of basic Computer Science coursework
  • Must work effectively in a team environment and on concurrent assignments
  • Strong technical writing skills
  • Ability to commit to a minimum of two intern sessions: Spring, Summer or Fall
  • Must be willing to relocate to / reside near the job location for the duration of the assignment (some candidates may be eligible for a living stipend)
  • Positive communication skills (verbal and written) as well as organizational skills to prioritize and plan work, multi-task and meet project deadlines


Preferred Skills/Experience

  • Course work or experience using Data Science technologies (examples include but not limited to: predictive analytics, AI – pattern recognition, data virtualization, data visualization)
  • Course work or experience in statistical analysis of data
  • Basic knowledge of Boolean logic, regular expressions, TCP/IP fundamentals, Unix administration, Microsoft Windows administration.
  • Basic knowledge and experience with SQL queries, R, and scripting (Perl, Python, PowerShell etc.)
  • Security data handling as it relates to security information management tools
  • Strong analytical and problem-solving skills
  • Ability to work with minimal supervision and oversight
  • Proven team player, contributes to team goals, encourages and supports team members
  • Ability to work with highly confidential information
  • Excellent oral and written communication skills
  • Ability to manage multiple tasks concurrently

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification



FirstEnergy Human Resources Team

Nearest Major Market: Akron
Nearest Secondary Market: Cleveland

Job Segment: Operations Manager, Statistics, Intern, Operations, Data, Entry Level, Security