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IT Security Operations Center Intern

Location: 

Wadsworth, OH, US, 44281

Job Function:  Information Technology
Employee Type:  Student Full Time
Requisition ID:  32144

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.
 

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.


About the Opportunity

This is an open position with FirstEnergy Service Company a subsidiary of FirstEnergy Corp [SC00].

 

As a participant in the Co-op/Intern Professional Development Program, you will be cultivating professional skills and perform professional level work at FirstEnergy. Each participant will receive on-the-job training and challenging assignments to refine skills and round out competencies.

 

The Security Operations Center (SOC) Intern – IT Security position supports security information and event monitoring functions utilizing FirstEnergy’s Security Information and Event Management (SIEM) tool. This role focuses primarily on monitoring the events and logs from FirstEnergy’s Information Technology and Cyber Security data feeds. This position requires ability to work independently as well as within groups. Sensitivity to accuracy, timeliness, and professionalism in all areas of support activity is imperative.

 

Resume Requirements:

Please include your Major/Minor/Degree, GPA and anticipated graduation date on your resume. Resumes that do not include Major/Minor/Degree, GPA and anticipated graduation date will not be considered.

 

Resume Suggestions:

We encourage you to include on your resume courses completed relevant to the position you're applying. Additionally, tell us about school projects where you utilized the skills needed for the position in which you are applying. Technology enthusiasts: be sure to describe your tech hobbies and use of technology outside of the classroom on your resume.

 

Responsibilities:

• Conduct production security monitoring for all information systems

• Monitor, analyze, and assist other SOC analysts with events and logs from firewalls, routers, and other network devices or hosts for potential incidents and threats

• Perform daily report reviews

• Communicate alerts as appropriate to SOC Analysts

• Document processes and procedures

• Maintain current knowledge of relevant technology as assigned

• Assist with metrics, reporting, and other SOC communications

• Process and share information with other FirstEnergy security teams

• Small projects, research, and data studies

• Work with confidential information

 

Requirements

• Currently enrolled in a bachelor’s degree program at an accredited university/college with a major in Computer Science or technology equivalent degree

• Graduation date not early than May 2022 (Graduation date MUST be listed on resume)

• Maintain a minimum cumulative GPA of 2.5 (GPA MUST be listed on resume)

• Must have the ability to work without sponsorship (now or in the future)

 

Preferred Skills/Experience:

• Understanding Information Security domains

• Prioritization and problem-solving skills

• Experience in writing documentation

• Assist with identifying process improvement

• Must be organized and work well with constant priority changes

• Proven team player, contributes to team goals, encourages, and supports team members

• Strong attention to detail

• Willingness to undertake assignments involving unfamiliar subjects.

• Highly motivated to work independently and productively, with an aptitude to learn quickly.

• Organizational skills to prioritize and plan work, multi-task and meet schedules.

• Ability to work remotely, utilizing virtual technologies

• Sound understanding of Microsoft Office line of products, especially Word, Excel and PowerPoint.

• Demonstrate strong communication skills, both verbal and written, to effectively participate on a team and in remote meetings and conference calls


Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Co-Op/Intern-Hourly 

 

FirstEnergy Human Resources Team