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Business Analyst - (Capital Portfolio) Ohio


Youngstown, OH, US, 44502

Job Function:  Business Analyst
Employee Type:  Reg Full Time (FT)
Requisition ID:  69271

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with the FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [SC00]


The Business Analyst - Capital Portfolio conducts data mining, data interpretation and disseminating information to the leadership team for review and analysis.  The business analyst works closely with stakeholders to identify goals, best practices, and other active methods for gathering and analyzing data as it relates to the needs of the organization.  


This individual provides statistical insights that help the decision-making process and align capital and resource allocation within the business budget.  The business analyst drives fresh initiatives for safety, financial planning and business data utilization and identifies business areas that can be improved for safety performance, increased efficiency, and strengthen business processes. The business analyst works closely with others throughout state operations to communicate their findings and helps implement changes to support state model objectives.


This is a mobile (hybrid) position and can be sited at multiple FirstEnergy locations in Ohio.


Responsibilities include:


  • Compiling and interpreting data, from various resources, in a concise and professional manner
  • Developing charts, tables, presentations and other elements of data visualization 
  • Identifying and prioritizing the organization's functional and technical needs and requirements
  • Creating models and reports to support business decisions
  • Understanding business strategies, goals, and requirements
  • Forecasting, budgeting, and performing both variance analysis and financial analysis
  • Supporting other business units with data requests; Workforce Development, Business Services
  • Building respectful and effective working relationships with state leaders and key stakeholders in multiple business units to work collaboratively on various requests and initiatives
  • Collaborating with state leaders on various data requests and providing interpretation
  • Describing opportunities and solutions for the business model
  • Timely responding to requests
  • Providing storm support, as required, including off-hours, weekends and holidays
  • Delivering quality and accurate work within established deadlines




  • Bachelor’s degree in Business, Finance or related discipline and minimum 7 - 10 years related work experience is required. 
  • In lieu of degree, 10 - 13 years of related work experience is required.  Related work experience includes planning/analysis, performance reporting, forecasting, and budgeting.
  • A solid understanding of Microsoft Office applications – pivot tables, vlookups, filtering
  • Strong computer application experience in the Microsoft suite; PowerPoint, Excel, and Word
  • Excellent written and verbal communication skills with the ability to interpret and communicate data
  • Excellent analytical abilities
  • Able to work well under pressure, manage multiple priorities and projects
  • Able to build strong working relationships to support leaders and business units
  • Understanding of regulatory reporting requirements
  • Knowledge of Key Performance Indicators (KPI’s)
  • Apply new technology to its fullest potential to reach operational process improvement goals
  • Model active learning through continuing to learn, develop breadth of knowledge, skills and perspective
  • Experience in utility operations preferred

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification



FirstEnergy Human Resources Team

Nearest Major Market: Cleveland
Nearest Secondary Market: Youngstown

Job Segment: Business Analyst, Data Mining, Business Process, Law, Technology, Finance, Management, Legal